Satisfaction Policy
The Olivaro 60-Day Money-Back Guarantee
Every bottle of Olivaro ordered through this authorized portal is protected by our binding 60-day money-back satisfaction guarantee. We establish this policy so that customers can evaluate the formula in real daily life without financial risk.
Terms and Duration of the Guarantee Window
The 60-day refund window begins on the exact calendar day your parcel is marked as delivered by the carrier (USPS or UPS). Unlike retail policies that measure from the order placement date, our timeline guarantees that shipping transit days do not reduce your evaluation period.
The 30-Day Evaluation Requirement
Because botanical phytonutrients operate via progressive receptor modulation and cellular accumulation rather than synthetic drug suppression, we ask every buyer to complete a minimum continuous trial of 30 days. Taking two droppers every morning for thirty days allows active compounds such as Gymnema and Chromium Picolinate to build effective tissue concentrations.
Step-by-Step Return and Refund Procedure
- Initiate Contact via Email: Send a brief message to
[email protected]before day 60 expires. Include your original order number and full name. - Receive Return Merchandise Authorization (RMA): Our support team will respond within one business day providing your unique RMA identifier and return warehouse address in Seattle, Washington.
- Return Remaining Inventory: Mail back your bottles (including empty or partially used bottles) using any trackable postal service.
- Prompt Refund Execution: Upon physical receipt and barcode verification at our warehouse, your refund for the full product purchase price will be issued to your original payment method within 3 to 5 business days.
We charge zero restocking fees and zero processing penalties. We do not require uncomfortable telephone retention scripts. A refund is handled cleanly and professionally through written communication.